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We've updated our Terms of Service
Please review and accept them to continue to your dashboard. What changed:
- New section 7: we act as your service provider for your visitors' information, and it sets out what we may and may not do with it.
- You're responsible for telling your users they're talking to an AI where the law requires it, and for any privacy notice or consent your site needs.
- We'll give you at least 30 days' notice by email before changing your plan's price.
- Total Chat is provided by Nailsmith Investments LLC, an Ohio limited liability company.
- Ohio law governs the Terms, and disputes are heard in the courts of Franklin County, Ohio.
- We'll tell you about material changes by email or by a notice in Total Chat, like this one, and ask you to accept them.
Read the full Terms of Service (opens in a new tab)
Overview
Recent Conversations
Pending KB Drafts
Conversations
Leads
Knowledge Base
Pending Drafts
Published Articles
Reports
Integrations
Bug report destinations
Lead delivery (CRM)
Captured leads are posted to your webhook (Pro plan and up).
HubSpot
Push leads to HubSpot CRM.
Salesforce
Sync leads to Salesforce.
GoHighLevel
Push contacts to GoHighLevel.
Zapier / Make
Send leads to any system.
Recent Webhook Deliveries
Settings
Plan & billing
General
Developer Agent
When a user reports a bug in chat, the developer agent reads your repository (and your Sentry errors, if connected), finds the likely cause, and drafts a fix. Results appear under Reports and are emailed to your escalation email (or owner email). Tokens are encrypted and never shown again after saving. Read-only access is enough; the agent never pushes code.
Logged-in users
To give signed-in users the full assistant (internal articles, navigation), your server signs a short-lived token for each user with this secret and puts it in data-user-token. Without a valid token the chat runs in visitor mode. How to sign tokens
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Copy it to your server's environment now. It won't be shown again, and creating a new one stops tokens signed with this one.
Installation
Add this script tag to your site:
<script src="https://totalchat.hub.danielswick.com/widget.js" data-app-id="YOUR_APP_ID"></script>Delete account
Permanently deletes this app and everything stored for it: conversations, leads, bug reports, knowledge base, settings and monitoring traces. Your API key stops working. A paid plan is cancelled now and not charged again. We keep only the record of your agreement to our Terms and to automatic renewal, for 6 years. This can't be undone.