The only AI chat agent that understands your UI, walks users through features in real time, learns from every conversation, and routes bugs directly to your developers. Flat monthly pricing. No per-seat surprises.
Every support tool makes the same mistakes. You're paying more for less.
Per-seat + per-resolution + add-ons = a surprise invoice every month. Intercom customers report 3-5x cost overruns.
Chatbots can't see what's on the user's screen. They give generic answers to specific problems, frustrating everyone.
When AI escalates to a human, the conversation context vanishes. Users repeat themselves. Agents start from zero.
Writing hundreds of KB articles, training flows, building decision trees. Most teams give up halfway through.
Total Chat replaces your chatbot, KB tool, and half your support queue.
Total Chat knows where your logged-in users are — the current page, any open dialog, the active tab, and which features live on that screen. It doesn't just tell users what to do. It shows them.
Every conversation teaches Total Chat something new. When it answers a question that's not in the KB, it drafts a new article and sends it for your approval.
When a user reports a bug, Total Chat packages the conversation context, screen state, and error details — then routes it to a developer agent that investigates the codebase and Sentry errors automatically.
Every visitor who chats is a potential customer. Total Chat captures leads with digital fingerprinting and UTM attribution, and on Pro and up pushes them to your CRM automatically.
One script tag, real-time streaming responses, live in minutes — no build step, no framework lock-in.
AI handles most questions. Bugs route to developers. Complex issues escalate to humans — with full context.
Run totalchat scan and it maps every feature, route, and interactive element in your app.
Bug reports go straight into Zendesk, Jira, Linear, Freshdesk or Help Scout. Leads post to HubSpot, Salesforce or GoHighLevel. Zapier and Make webhooks for everything else. Pro and up.
External: lead capture + guardrailed KB answers. Internal: screen-aware navigation + bug routing (Starter and up).
Custom colors, title, icon and position on every plan. The widget never shows our brand, only yours.
Three steps from zero to a fully-aware AI support agent.
Run npx @totalchat/cli scan in your project. It maps every route, feature, and interactive element automatically.
$ npx @totalchat/cli scan
Scanning routes... 14 found
Extracting features... 47 found
Generating KB articles... 23 drafted
Done! Upload at thetotal.chat/dashboard
Drop one script tag into your app. Total Chat starts streaming responses immediately — no build step, no npm install.
<script src="https://totalchat.hub.danielswick.com/widget.js"
data-app-id="your-app-id"></script>
Approve auto-drafted KB articles, set your brand colors, and flip the switch. Total Chat starts learning from day one.
KB Articles: 23 drafted, 0 approved
Theme: Custom brand colors set
Mode: External (lead capture)
Status: Live
The five levels, from linking to filling forms, and what to ask any vendor.
The three things a walkthrough chatbot needs: know the page, understand the ask, take users there.
Why the script tag is the production-ready install, not the beginner one.
What changes when the chatbot knows which page your user is on.
| Capability | Total Chat | Intercom | Zendesk | Crisp |
|---|---|---|---|---|
| Screen-aware navigation | Starter and up | $85+/seat add-on | No | No |
| Self-evolving KB | Starter and up | Manual only | Manual only | Manual only |
| Bug routing to devs | Starter and up | No | No | No |
| CRM webhooks | Pro and up | Included | Included | Pro plan |
| Codebase scanner | Every plan | No | No | No |
| Pricing model | Flat monthly | Per-seat + per-resolution | Per-agent | Flat monthly |
No per-seat fees. No per-resolution charges. No surprise invoices.
Custom pricing for high-volume teams. Unlimited conversations, messages and articles, 300 developer-agent investigations a month, priority support, dedicated onboarding, an SLA and a custom contract.
Total Chat sees what they see, walks them through what they need, and learns from every interaction. Set it up in under an hour.