Blog

Insights on AI-powered support, screen-aware chatbots, and building better in-app experiences.

Developer Guide 8 min read

What Makes a Chat SDK Developer-Friendly

Every SDK claims to be developer-friendly. Here’s what that actually means: documentation that answers real questions, TypeScript types, working examples, and escape hatches for edge cases.

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Comparisons 8 min read

AI Customer Support vs. Intercom: An Honest Comparison

Intercom built its reputation in a different era of support tooling. AI-native alternatives are now offering capabilities Intercom can't match — screen awareness, auto-navigation, flat pricing — at a fraction of the per-resolution cost.

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